Flight Booking Terms & Conditions

These terms apply specifically to flight bookings made through OnlyOnTrip, operated by Journey Express LLP. By completing a flight booking, you agree to these terms in addition to our general Terms & Conditions.

1. Role of OnlyOnTrip

OnlyOnTrip acts as a booking intermediary. The actual contract of carriage is between you and the airline. The airline's own Conditions of Carriage apply to your travel.

2. Fare Rules & Pricing

Fares are dynamic and subject to change until the booking is confirmed and payment is received.
All fares are displayed in Indian Rupees (INR) inclusive of base fare, airport taxes, and applicable government levies unless stated otherwise.
A convenience fee of ₹149–₹499 per passenger (depending on the route and booking class) is charged by OnlyOnTrip. This fee is non-refundable on cancellation.
Seat charges, meal upgrades, and baggage add-ons are over and above the displayed fare.

3. Passenger Details & Name Accuracy

You are responsible for entering all passenger details (name, date of birth, passport/ID number) exactly as they appear on the travel document.
Most airlines do not permit name changes after ticketing. Minor corrections (1–3 characters) may be possible at the airline's discretion and may attract a fee.
OnlyOnTrip is not liable for denied boarding or cancellation caused by incorrect passenger details.

4. Baggage

Baggage allowance depends on the fare class and airline policy. The allowed cabin and check-in baggage is displayed at the time of booking.
Excess baggage charges are levied directly by the airline at the airport.
Sports equipment, medical equipment, and special items are subject to the airline's own policies.

5. Web Check-In & Boarding

Web check-in is typically available 48 hours to 1 hour before departure. Use the airline's official website or app.
Report to the airport boarding gate at least 45 minutes (domestic) or 90 minutes (international) before departure.
OnlyOnTrip is not responsible for missed flights due to late arrival at the airport or check-in counter.

6. Cancellation by You

Cancellations must be made at least 2 hours before scheduled departure via Manage Booking or by contacting our support.
Refunds are subject to the airline's fare rules. Non-refundable fares (saver, special promo) will not yield a cash refund — only statutory taxes may be refunded.
OnlyOnTrip's convenience fee of ₹250 per passenger per sector is non-refundable on any cancellation.
Refunds are processed within 7–10 business days of receiving them from the airline, back to your original payment method.

7. Cancellation by the Airline

If the airline cancels or significantly reschedules your flight, you are entitled to a full refund of the base fare and applicable taxes.
OnlyOnTrip will process airline-initiated refunds within 7–10 business days of receiving the refund from the airline.
We will assist with rebooking at no extra charge, subject to fare availability.

8. No-Show

Failure to check in or board a flight without prior cancellation constitutes a no-show. No-show bookings are non-refundable except for statutory taxes, at the airline's discretion.

9. Travel Documents

Domestic flights: Any valid government-issued photo ID (Aadhaar, PAN, Driving Licence, Passport, Voter ID).
International flights: Valid passport with at least 6 months validity beyond the return date. Entry visa / eVisa for all destination and transit countries.
Children under 12 travelling alone are subject to airline Unaccompanied Minor policies.

10. Contact Us

Journey Express LLP
Email: support@onlyontrip.com
Phone: +91 9326940044 (24×7)

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Flight Booking Terms — Key Points

When you book a flight on OnlyOnTrip, you enter into a direct contract with the airline. OnlyOnTrip acts as a booking agent and facilitates the transaction. These terms supplement the airline's own conditions of carriage and apply specifically to bookings made through the OnlyOnTrip platform.

Fare Rules

Each fare class has its own rules for cancellation, date change, seat selection, and baggage allowance.
Non-refundable fares (typically labelled "Saver" or "Base" fares) do not yield a cash refund on cancellation. Airline taxes may be partially recovered.
Refundable fares are cancellable for a fee equal to the airline's cancellation charge, with the balance refunded to the original payment method.
Date-change fees vary by airline and fare class — typically ₹2,000–5,000 per passenger plus any difference in new fare.

Name Changes and Corrections

Minor spelling corrections (up to 3 characters) may be possible for an admin fee. Complete name changes (transferring a ticket to a different person) are generally not permitted by Indian carriers. Always double-check passenger names before confirming payment — name correction fees can be significant (₹500–3,000 per ticket) and must be completed before check-in opens.

No-Show Policy

If you miss your flight without prior cancellation, the booking is treated as a "no-show" by the airline. No-show bookings forfeit the full ticket value on most fare types. A limited refund of airline taxes may still be claimed within 90 days of the original travel date — contact our support team to initiate this process.